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After integrating Wilmot, the recruitment module now handles the entire candidate journey automatically. CVs are screened against job criteria, candidates scored and shortlisted, then automatically invited to a WhatsApp conversational interview handled entirely by Wilmot. Only at the final stage does Kezia step in to make the placement decision.

Within six months, Nova Staffing went from placing 4 candidates per month to 47. Revenue grew by 340%. Kezia has since taken on two additional members of staff, not to handle admin, but to handle the volume of new client enquiries that the growth has generated.

"What Wilmot did was remove every bottleneck between us and growth. The work that used to consume 80% of my time is now done before I even sit down at my desk." Kezia Adeyemi, Founder

Now, Wilmot handles every inbound customer interaction via WhatsApp. Bookings, dietary queries, allergen information, complaints and event enquiries are all managed automatically. The social media skill creates and schedules content for all three venues simultaneously, and Wilmot manages weekly supplier orders based on upcoming bookings and stock levels.

Marcus's daily admin has reduced from three hours to under twenty minutes. "The restaurants are genuinely better now because I am actually running them rather than answering emails about table arrangements." Marcus Okafor, Owner

Wilmot now analyses tender specification documents, identifies key criteria and drafts the relevant bid sections. Paul and his estimator review and refine before submission, but the heavy lifting is done by Wilmot. Submission time has reduced from two and a half days per tender to less than a day. Health and safety documents, risk assessments and method statements are generated automatically.

Brightfield's tender win rate has increased from 22% to 38% in eight months. Annual turnover has grown by £1.4 million. "The quality of our submissions is consistently high now, regardless of how busy we are. Wilmot essentially gave us the capacity to compete properly." Paul Weatherstone, Director

Wilmot now drafts initial responses to new client enquiries, produces first drafts of NDAs, employment contracts and settlement agreement frameworks, processes GDPR requests automatically, and handles all billing reminders and payment chasing.

The cumulative saving is 1.5 solicitor-hours per day across the team (approximately 375 billable hours per year). "We have not increased headcount, but our billing capacity has effectively grown. That is a transformative outcome for a firm of our size." Catherine Brooks, Senior Partner

After implementing Wilmot, prospective members who message the gym are taken through a fitness assessment questionnaire, given details of the offering and booked for a free trial session automatically. Conversion from enquiry to trial increased from 34% to 61%. New members receive a personalised onboarding sequence over their first four weeks.

Membership has grown from 180 to 301 members (a 67% increase) in five months. Monthly recurring revenue is up by £5,800. "I spend my days coaching, which is what I love. Wilmot handles everything else. It is like having a full-time marketing and admin team for less than the cost of a single day's wages." Jamie Whittaker, Owner

Wilmot now produces first-draft content briefs in under twenty minutes (previously two to three hours each). Monthly client reports are generated by Wilmot from Google Analytics and Search Console data, reducing time per report from five hours to forty-five minutes. Social media calendars of 30 posts per client per month are produced in bulk.

The result is a 40% increase in effective capacity without adding headcount. Northgate has taken on four new clients in the past six months. "Every agency owner I know is struggling with this problem. Wilmot has genuinely cracked it for us. The team is happier, the output is better and the business is growing." Rachel Forsyth, Managing Director